Transactions

Store name

Tatsunoie

Responsible person

Tatsunari Suzuki

Location

2-8-12-202 shiratori Togo-cho Aichi-gun Aichi-ken 470-0155 JAPAN

Payment

・Credit card (VISA, Master Card, American Express)

・Convenience store payment [domestic (JAPAN) order only]

・Bank(Japan post) transfer on line

・Cash on delivery [domestic (JAPAN) order only]

Commision

・Shipping charge

・Commision charge

[Credit card] No commision

[Convenience store payment] Payment fee \200
 (We would like to ask you to cover it when you make the payment.)

[Bank (Japan post) transfer on line] Payment fee
 (It depends on condition of banks.)

[Cash on delivery] Payment fee \390
 (We request payment of Shipping chage, Commision charge of cash on delivery, and Cost of goods at a time.)

・Customs duty [In case of your country request customs duty]
 (Please pay it when you receive your order.)

A delivery date

We will send the books immediately, after we confirmed your order and payment. The books are handmade, so it may take a time. In that case we will let you know soon.

Returns

We do not accept any returns and / or refunds once they are shipped. We check each book before shipping. However, you find defective in manufacture we will pleased to replace. If you receive goods in bad condition, please let us know by e-mail from "inquire" within 7 days of the arrival of the shipment. In that case, please notice the bad condition clearly. We will informed you as soon as possible.

Phone number

090-6572-7573 (Sorry, please refrain from making inquiries by telephone. Please send by e-mail from "inquire".)

Mail address

mail@tatsunoie.com